I had an outstanding experience at this location thanks to the incredible support from the staff. Billy and Xavier truly went above and beyond to assist me with my issues. Their professionalism, patience, and dedication made all the difference, and I’m incredibly grateful for their help. They deserve to be recognized for their exceptional service! Highly recommend this location and the amazing team here.
xasnly
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February 02, 2025
sadly my family was straight lied to about coverage just to make a sale, said the phone would be covered. my mother dropped and broke it and it isn't covered even though the store associate said it was. not a trustworthy establishment
aaron johnson
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February 07, 2024
Called customer service because I couldn't make or receive calls from another phone. Customer service wasn't able to help so I was sent to the store. Get to the store they tell me my phone is fine its your tower that is being worked on. I was told to give it a few days and it would be up. I'm like what am I supposed to do without a phone for 3 days, I use it for personal and work things. I was again advised there was nothing they could do!! Needless to say I'm looking for a new phone company! I hate when u call customer service they don't know what they doing AT ALL. WOULD NEVER RECCOMEND.
Vintage Car History “Vintage Car History”
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December 22, 2022
I've been with Cricket for about 13 years. Same number, same plan. And my old phone was done. I went to this store on Tuesday, and Adam was manning the counter. He helped me find the right phone for me, and also took a lot of time to really set up my new phone- and did it in such a way that my old one still essentially works. He was pleasant, knowledgeable and extremely courteous. Adam is a shining example of how customer service should be done. If he hasn't had a raise lately, he's due.
Jenn Liedeke
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June 29, 2023
Seriously can not rave enough about THIS LOCATION! (Went to one by beldin village first highly UNRECOMMENDED) Adam S and Xavier were absolutely amazing (and the back up for a cord ☺️ seriously mad appreciate you too) when we left the first location my husband was more stressed then he was going in , walked out of this one saying we will only ever work with this location from now on! Seriously thank you guys so freaking much!!!!!!!!! Extremely helpful, patient, fun to talk with and keeping the stressful situation easy flowing
Our Address
4326 Tuscarawas St W Ste B-4T, Canton, OH 44708, USA
I had an outstanding experience at this location thanks to the incredible support from the staff. Billy and Xavier truly went above and beyond to assist me with my issues. Their professionalism, patience, and dedication made all the difference, and I’m incredibly grateful for their help. They deserve to be recognized for their exceptional service! Highly recommend this location and the amazing team here.
sadly my family was straight lied to about coverage just to make a sale, said the phone would be covered. my mother dropped and broke it and it isn't covered even though the store associate said it was. not a trustworthy establishment
Called customer service because I couldn't make or receive calls from another phone. Customer service wasn't able to help so I was sent to the store. Get to the store they tell me my phone is fine its your tower that is being worked on. I was told to give it a few days and it would be up. I'm like what am I supposed to do without a phone for 3 days, I use it for personal and work things. I was again advised there was nothing they could do!! Needless to say I'm looking for a new phone company! I hate when u call customer service they don't know what they doing AT ALL. WOULD NEVER RECCOMEND.
I've been with Cricket for about 13 years. Same number, same plan. And my old phone was done. I went to this store on Tuesday, and Adam was manning the counter. He helped me find the right phone for me, and also took a lot of time to really set up my new phone- and did it in such a way that my old one still essentially works. He was pleasant, knowledgeable and extremely courteous. Adam is a shining example of how customer service should be done. If he hasn't had a raise lately, he's due.
Seriously can not rave enough about THIS LOCATION! (Went to one by beldin village first highly UNRECOMMENDED) Adam S and Xavier were absolutely amazing (and the back up for a cord ☺️ seriously mad appreciate you too) when we left the first location my husband was more stressed then he was going in , walked out of this one saying we will only ever work with this location from now on! Seriously thank you guys so freaking much!!!!!!!!! Extremely helpful, patient, fun to talk with and keeping the stressful situation easy flowing