Called customer service because I couldn't make or receive calls from another phone. Customer service wasn't able to help so I was sent to the store. Get to the store they tell me my phone is fine its your tower that is being worked on. I was told to give it a few days and it would be up. I'm like what am I supposed to do without a phone for 3 days, I use it for personal and work things. I was again advised there was nothing they could do!! Needless to say I'm looking for a new phone company! I hate when u call customer service they don't know what they doing AT ALL. WOULD NEVER RECCOMEND.
Vintage Car History “Vintage Car History”
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December 22, 2022
I've been with Cricket for about 13 years. Same number, same plan. And my old phone was done. I went to this store on Tuesday, and Adam was manning the counter. He helped me find the right phone for me, and also took a lot of time to really set up my new phone- and did it in such a way that my old one still essentially works. He was pleasant, knowledgeable and extremely courteous. Adam is a shining example of how customer service should be done. If he hasn't had a raise lately, he's due.
Jenn Liedeke
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June 29, 2023
Seriously can not rave enough about THIS LOCATION! (Went to one by beldin village first highly UNRECOMMENDED) Adam S and Xavier were absolutely amazing (and the back up for a cord ☺️ seriously mad appreciate you too) when we left the first location my husband was more stressed then he was going in , walked out of this one saying we will only ever work with this location from now on! Seriously thank you guys so freaking much!!!!!!!!! Extremely helpful, patient, fun to talk with and keeping the stressful situation easy flowing
Paige Hutton
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May 12, 2022
Had to stop in Cricket to get help with a no service issue. Adam S. was such a huge help! Took some time to resolve but he did everything he could to avoid changing us for a new SIM card, which ended up being the problem. He was great. Always have great service from the staff at this location or online. Definitely recommend cricket to anyone.
Morgan Arnold
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June 16, 2020
I've been a customer along time. They're staff is always very helpful. The only thing I don't like is you have to buy the phones full cost, no discounts! They're wireless service is great though! I have never gone anywhere where I didn't have service, even out of state.
Our Address
4326 Tuscarawas St W Ste B-4T, Canton, OH 44708, USA
Called customer service because I couldn't make or receive calls from another phone. Customer service wasn't able to help so I was sent to the store. Get to the store they tell me my phone is fine its your tower that is being worked on. I was told to give it a few days and it would be up. I'm like what am I supposed to do without a phone for 3 days, I use it for personal and work things. I was again advised there was nothing they could do!! Needless to say I'm looking for a new phone company! I hate when u call customer service they don't know what they doing AT ALL. WOULD NEVER RECCOMEND.
I've been with Cricket for about 13 years. Same number, same plan. And my old phone was done. I went to this store on Tuesday, and Adam was manning the counter. He helped me find the right phone for me, and also took a lot of time to really set up my new phone- and did it in such a way that my old one still essentially works. He was pleasant, knowledgeable and extremely courteous. Adam is a shining example of how customer service should be done. If he hasn't had a raise lately, he's due.
Seriously can not rave enough about THIS LOCATION! (Went to one by beldin village first highly UNRECOMMENDED) Adam S and Xavier were absolutely amazing (and the back up for a cord ☺️ seriously mad appreciate you too) when we left the first location my husband was more stressed then he was going in , walked out of this one saying we will only ever work with this location from now on! Seriously thank you guys so freaking much!!!!!!!!! Extremely helpful, patient, fun to talk with and keeping the stressful situation easy flowing
Had to stop in Cricket to get help with a no service issue. Adam S. was such a huge help! Took some time to resolve but he did everything he could to avoid changing us for a new SIM card, which ended up being the problem. He was great. Always have great service from the staff at this location or online. Definitely recommend cricket to anyone.
I've been a customer along time. They're staff is always very helpful. The only thing I don't like is you have to buy the phones full cost, no discounts! They're wireless service is great though! I have never gone anywhere where I didn't have service, even out of state.