This cricket location is the best!! It's a new location it moved from 30th st plaza to east 62 plaza the new address is 2128 Columbus Road NE Canton, OH 44705. I had Melissa she is the new manager and she has manged to make the phone buying experience one to remember. I normally have buyers remorse not after visiting this store and meeting Melissa who is the absolute best. Not to mention as I was leaving a customer was walking in and I learned Melissa also speaks Spanish so she is truly there to help everyone. And not only was my experience at the store was great the service is the best I've ever had compared to boost and metro. Tell your friends if your need a new phone or already have cricket visit the new store at 2128 Columbus Road Canton OH 44705
Darius Drain
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August 31, 2023
I really enjoying coming into this store now ,the new manager Rhonda was very nice and she was very helpful with me staying within my budget she didn't make me feel like she just wanted the sale . She shows me and my kids that she wanted us as a customer. Yall need to give her a raise or something to show her yall appreciate her . NEVER wanna lose a good hard working employee
Sharon Kneffler
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November 01, 2021
This store is a pleasure to do business with.
I have been a customer for four could be five years now. I switched from Verizon. I came to Cricket in tears... disappointed with Verizon's service.
I was calmed down by a manager, D'Angelo. He was my Hero that day.
When I bought a new phone I was helped by another Manager, Devon...He set my new phone up for me.
When he handed me my new phone every contact was there and phone was ready to communicate.
He was amazing with his knowledge of how "Smart Phones" work.
Today, I just met the new Manager, Cassie.
Charming Smile...Pleasant voice. She assured me she can help me with anything I need, answer any questions I may have.
Bravo Cricket...your Managers put the "C" in Cricket with their Calm, Cool, Collective. ...Service.
S. P.
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November 18, 2022
I went in with an iPhone that was not working and a bunch of bad information from “customer service” at the 1800 cricket number I called. The guys working (didn’t get his name) was super helpful and gave me the right information. Once I got the right info, getting my old phone to work and getting my new phone fixed was easy. I’ll be sure to go here again in the future when i have trouble.
Update: came back two days later to get more help and Mariah helped me. She was very knowledgeable and helpful. If I could give 6 stars to this place I would!
Kaniya Cox
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August 29, 2023
The lady name was ronda or something she was very sweet and was very knowledgeable with my grandma even though she didnt purchase the representative still made sure she told us the best options.
This cricket location is the best!! It's a new location it moved from 30th st plaza to east 62 plaza the new address is 2128 Columbus Road NE Canton, OH 44705. I had Melissa she is the new manager and she has manged to make the phone buying experience one to remember. I normally have buyers remorse not after visiting this store and meeting Melissa who is the absolute best. Not to mention as I was leaving a customer was walking in and I learned Melissa also speaks Spanish so she is truly there to help everyone. And not only was my experience at the store was great the service is the best I've ever had compared to boost and metro. Tell your friends if your need a new phone or already have cricket visit the new store at 2128 Columbus Road Canton OH 44705
I really enjoying coming into this store now ,the new manager Rhonda was very nice and she was very helpful with me staying within my budget she didn't make me feel like she just wanted the sale . She shows me and my kids that she wanted us as a customer. Yall need to give her a raise or something to show her yall appreciate her . NEVER wanna lose a good hard working employee
This store is a pleasure to do business with. I have been a customer for four could be five years now. I switched from Verizon. I came to Cricket in tears... disappointed with Verizon's service. I was calmed down by a manager, D'Angelo. He was my Hero that day. When I bought a new phone I was helped by another Manager, Devon...He set my new phone up for me. When he handed me my new phone every contact was there and phone was ready to communicate. He was amazing with his knowledge of how "Smart Phones" work. Today, I just met the new Manager, Cassie. Charming Smile...Pleasant voice. She assured me she can help me with anything I need, answer any questions I may have. Bravo Cricket...your Managers put the "C" in Cricket with their Calm, Cool, Collective. ...Service.
I went in with an iPhone that was not working and a bunch of bad information from “customer service” at the 1800 cricket number I called. The guys working (didn’t get his name) was super helpful and gave me the right information. Once I got the right info, getting my old phone to work and getting my new phone fixed was easy. I’ll be sure to go here again in the future when i have trouble. Update: came back two days later to get more help and Mariah helped me. She was very knowledgeable and helpful. If I could give 6 stars to this place I would!
The lady name was ronda or something she was very sweet and was very knowledgeable with my grandma even though she didnt purchase the representative still made sure she told us the best options.