Went there around 7 on a Friday evening not realizing they closed at 8. The 2 workers stood behind the counter the entire time and never offered to help me whatsoever until around 7:40 p.m. when they asked if they could help me put back some of the things I'd been trying (which I'd been doing all along) since they closed soon. You think to kill time and possibly do their jobs, they might have tried to assist me besides assisting in getting me out of the store as quickly as possible. Since I like Express clothing and have no issues with quality, etc., I'll continue to buy but maybe online vs. instore.
Liam North
-
October 07, 2021
I come into this store all the time. First issue: online it states the store closes at 8pm. I get here at 7 and they are closed.
2nd issue. Come back the next day and not even a notice from the staff. I asked questions about clothing and they stayed behind the counter and didn’t even ask to assist me…. And I was leading them to the floor.
3rd issue. Mens department is looking more and more of a outlet section. Nothing is on the floor. Sizes are bare and nothing seems organized…. Like I said a outlet JC Penney.
I’m highly disappointed of where this location has been and where it is now.
Sadly I live 2 minutes away but willing to travel the next closet location. In the past I would come in and get greeted right away. Not recently. I used to have someone take me to line ups to tell me “if I like this you might love this”. Today I was ignored. And so was other customer walking in
Sid Callihan
-
July 04, 2023
I had 2 outfits in my hands, ready to buy, but after realizing that I was the only customer in the store and the salesgirl walked by me 3 times without so much as a glance, I thought.... Nope, you're not getting my money today. Shame, I'm thinking about just cutting up my credit card. I notice that only the positive reviews get a reply, so I'll anticipate being ignored again.
Sunny Days
-
February 24, 2024
Their clothes are overpriced garbage. The editor black dress pants hem completely came out at work on 2 different pairs. The jeans don’t stay up even when you get the right size.
They cost 98.00 & they fall down when you walk. Done with express.
Brittanie Garnes
-
December 05, 2017
I called about exchanging an online item. Jillian was very helpful! She informed me that the item I needed to exchange was in stock and she would put it on hold until I arrived at the location. Once I came to make my exchange, she immediately remembered my name and promptly made the exchange. She was a very sweet and friendly girl.
Our Address
3265 W Market St, Akron, OH 44333, USA
Claim Listing: Express
Please Login or Register an Account to Claim Listing
Went there around 7 on a Friday evening not realizing they closed at 8. The 2 workers stood behind the counter the entire time and never offered to help me whatsoever until around 7:40 p.m. when they asked if they could help me put back some of the things I'd been trying (which I'd been doing all along) since they closed soon. You think to kill time and possibly do their jobs, they might have tried to assist me besides assisting in getting me out of the store as quickly as possible. Since I like Express clothing and have no issues with quality, etc., I'll continue to buy but maybe online vs. instore.
I come into this store all the time. First issue: online it states the store closes at 8pm. I get here at 7 and they are closed. 2nd issue. Come back the next day and not even a notice from the staff. I asked questions about clothing and they stayed behind the counter and didn’t even ask to assist me…. And I was leading them to the floor. 3rd issue. Mens department is looking more and more of a outlet section. Nothing is on the floor. Sizes are bare and nothing seems organized…. Like I said a outlet JC Penney. I’m highly disappointed of where this location has been and where it is now. Sadly I live 2 minutes away but willing to travel the next closet location. In the past I would come in and get greeted right away. Not recently. I used to have someone take me to line ups to tell me “if I like this you might love this”. Today I was ignored. And so was other customer walking in
I had 2 outfits in my hands, ready to buy, but after realizing that I was the only customer in the store and the salesgirl walked by me 3 times without so much as a glance, I thought.... Nope, you're not getting my money today. Shame, I'm thinking about just cutting up my credit card. I notice that only the positive reviews get a reply, so I'll anticipate being ignored again.
Their clothes are overpriced garbage. The editor black dress pants hem completely came out at work on 2 different pairs. The jeans don’t stay up even when you get the right size. They cost 98.00 & they fall down when you walk. Done with express.
I called about exchanging an online item. Jillian was very helpful! She informed me that the item I needed to exchange was in stock and she would put it on hold until I arrived at the location. Once I came to make my exchange, she immediately remembered my name and promptly made the exchange. She was a very sweet and friendly girl.